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Available Monday – Saturday: 10 AM – 10 PM (EST)
Sunday: 10 AM – 9 PM (EST)
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Client Services FAQ
How should I care for my luxury handbag?
Store in the original dust bag, avoid direct sunlight and humidity, and use a professional leather conditioner periodically. We recommend consulting brand-specific care guidelines included with your purchase.
Do you offer repair or maintenance services?
Yes. We partner with authorized brand repair centers for professional servicing. Contact a Client Advisor for assessment and guidance.
Can I request gift wrapping or personalized notes?
Complimentary luxury gift wrapping and handwritten notes are available upon request at checkout.
Do you provide styling or personalization advice?
Our Client Advisors offer complimentary styling consultations and can guide you on limited customization options available from select brands.
How does in-store appointment work?
Contact a Client Advisor to schedule a private viewing in Los Angeles. Enjoy personalized service and priority access to our collection.